Safer gambling
Gambling should be entertainment you pay for within what you can afford. If that is not the case — for you or someone close to you — free and confidential help is available straight away.
National Gambling Helpline (run by GamCare): 0808 8020 133 — free, 24 hours a day, 7 days a week (NHS — gambling addiction).
Where to get help
National Gambling Helpline (GamCare)
Free, confidential support 24 hours a day, 7 days a week.
SENSE self-exclusion
One application excludes you from every licensed land-based casino in Great Britain.
GAMSTOP
Free self-exclusion from online gambling sites licensed in Great Britain.
GambleAware
Gambling help, advice and support in Great Britain.
NHS — gambling addiction
NHS guidance and links to specialist gambling treatment clinics.
GamAnon
Support meetings for people affected by someone else’s gambling.
Gordon Moody
Residential and online treatment programmes for gambling harm.
Self-exclusion
SENSE covers every licensed land-based casino in Great Britain: one application excludes you from all of them. GAMSTOP does the same for online sites licensed in Great Britain. With online operators you can also set deposit limits and take a break directly from your account.
Complaints
Take a dispute to the operator first; if that does not resolve it, the Gambling Commission explains the next steps (Gambling Commission — how to complain).